Customers can expect a wide range of services and products, including the latest products from top brands, service and tune-ups for bikes of any brand, bike rentals for various adventures, and great deals on clearance bikes and cycling gear. The shop is conveniently located in the center of a vibrant city, making it easily accessible for surrounding communities.
The shop proudly partners with local organizations such as Bike Austin, People for Bikes, NICA, and more. This demonstrates their commitment to supporting the local cycling community and promoting cycling as a healthy and sustainable mode of transportation.
The shop offers 24-hour service turnaround on bikes of any brand, excluding certain e-bike models. Customers can expect fast and friendly service from expert in-store technicians who will have their bikes rolling smoothly in no time. Additionally, the shop offers a variety of service packages to meet different maintenance needs.
During the repair process, customers can expect personalized attention from service advisors who will run their bikes through a professional inspection process. They will discuss any concerns and provide recommendations for service packages, adjustments, or replacement parts. Customers will receive itemized receipts to ensure transparency and comfort with repair costs.
In addition to maintenance and repairs, the shop offers bike rentals, electric bike buyer's guide, and assistance with shipping bikes. Customers can also benefit from complimentary demo bikes if the repair turnaround time exceeds 24 hours. The shop aims to provide a comprehensive and customer-focused experience for all cyclists.
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